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confused by technology?

Call me at 470-235-4000
 

Atlanta's Personalized Technical Support for Baby Boomers & Seniors

Patient. Personal. Empowering.

I Make Technology Simple!

*In-home service*

in need of tech support?

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Hello, I'm Frank!

I help seniors and baby boomers (and everyone else) use technology WITH confidence and WITHOUT anxiety and pressure. Your computers and mobile devices CAN be entertaining and empowering, connecting you to the entire world. 

My personalized approach is patient, clearly communicated, and respects your unique needs. 

You will feel heard, understood, and valued.

In addition to technical support, clients hire me to save them $1,000+ per year on cable and phone subscriptions.

I am a native English speaker from Pennsylvania—a Carnegie Mellon University undergraduate with a Master of Science in Biomedical Informatics from the University of Pittsburgh.

My services are confidential, and include assisting with sensitive material (i.e. medical records, cable and phone bills, insurance, or emails).  

My goal is to design your electronics environment simply and reliably, allowing you to return to your life's truly fulfilling interests.

 

Sincerely, 

Frank Ligons

 

470-235-4000

Help@vipTechSupport.com


*Insured and HIPAA-certified 

i hear these frequently...

  • I am "too old" to keep up with technology.

  • I want to throw my computer in the trash.

  • Remembering passwords stresses me out.

  • I panic when my device attempts "updates."

  • I feel nervous and embarrassed when asking friends and family repeatedly for technical help.

Do not worry. I will work with you until everything is functioning properly.

Yes, a real LIVE human will personally serve your technological needs and wants.

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how i can help

My services make technology easier for Baby Boomers and Seniors in Atlanta!

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I empower clients with kind, professional, in-home technical support to make your electronics enjoyable, productive, and safe.​

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EVERYTHING is online today, and you can enjoy it all: video chat with work and family, shopping online for the best deals, staying in touch with everyone through social media, and more.

My goal is to enhance your comfort and confidence with the electronics that enrich your life.

services

Typing on a Computer

Computers

• Laptop, notebook, desktop & tablet support

• New computer setup & tutorial

• Training and education

• Software updates & installation

• Antivirus installation

• Computer transfers

Desk Essentials Display

Cellular & Mobile Devices

• Password management

• Cell phone setup and support

• Photo transfers

• Social media setup & e-mail account education

• Mobile Payment Setup & tutorial (Apple Pay, Cash App, Pay Pal, Venmo)

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Wi-Fi, storage & setup solutions

• Home Wi-Fi setup

• Printer & scanner setup and support

• Smart TV connect, setup and tutorial

• Backup solutions

Getting Help Is Simple

Step 1

GET IN TOUCH

Call or text 470-235-4000

or email Help@vipTechSupport.com.

Step 2

free consult

We will spend a few minutes discussing your issues and goals.

Step 3

support plan

Receive a personalized plan to solve your technical support challenges.

Call or text 470-235-4000

1-on-1 Concierge support

book by the hour

✅ One-on-one suport, tailored to your needs
✅ Quick follow-ups and help between visits

✅ Learn new skills or fix current issues

✅ Simple, flexible, and always at your pace

$95/hour via phone (30 min minimum)*

$125/hour on-site  (60 min minimum)*

Call or text 470-235-4000

bonus package

✅ More time = more peace of mind

✅ Four paid hours + One FREE bonus hour

✅ No-rush support

$399 for Five hours

Call or text 470-235-4000

​​*15 minute billing increments begin after the minimum is reached

**No travel fee within 20 min of Kirkwood, Atlanta, GA 30317​

Popular projects

New device set up & orientation

Desktops, laptops, tablets, and phones

✅ Device assembly
✅ Software updates

✅ Key program installation (Internet browser, email)

✅ Connection to your wi-fi/internet (if already setup)

✅ 30 minutes of training, tailored to your needs

✅ Enjoy your technology!

$195*

*up to 90 minutes

Call or text 470-235-4000

Home Wi‑Fi & Network

installation of your home's wifi internet, connect devices, and provide password notecards

✅ Setup of new (and old) wifi routers
✅ Optimize for speed and reliability
✅ Secure your network with the latest encryption

✅ Document your passwords 

✅ Connect up to 5 devices (smartphones, tablets, laptops, desktops, smart TVs/speakers, and printers)

✅ Peace of mind when everything just WORKS!

$295*

*up to 120 minutes

Call or text 470-235-4000

no-worry backup package

Set up system that backs up your most important files

✅ Create your secure cloud-based backup account 

✅ Backup irreplaceable photos and documents 
✅ Automatically save important files

✅ Testing and instruction 

✅ Never worry about losing your digital memories again!

$295*

*up to 120 minutes​​​​

Call or text 470-235-4000

**No travel fee within 20 min of Kirkwood, Atlanta, GA 30317

Satisfied clients!

testimonials

Frank's been working with computers for a very long time. He always follows through until it’s done right.

What a relief!

He is patient and doesn’t talk down to me. I always feel MORE confident after our time together.  

I always recommend contacting Frank for tech support you can trust.

In today’s hustle and bustle, he’s sincere and gives excellent advice on how to troubleshoot issues, protect my information, and save me money. Win-Win! 

M.P.

Frequently Asked Questions

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Call or text 470-235-4000

© 2026 VIP Tech Assist LLC. All Rights Reserved.

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