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Handling your devices personally, proactively, and securely.

Frank Ligons, Principal of VIP Tech Assist

Frank Ligons, Principal

One-on-one, in-home support and guidance for the computers, phones, and tablets your household depends on, from a single trusted specialist with a Master of Science in Biomedical Informatics, keeping device upkeep off your plate.

Serving Sandy Springs, GA and surrounding areas

For clients who prefer one vetted professional to manage their devices, not a rotating cast of technicians. I have completed HIPAA privacy and security training, and bring that discipline to every device, password, and account in your home.

"He always follows through until it's done right. That's rare these days."

Working With Me

Every troubleshooting, advisory, and training session is with me, personally. I communicate clearly, work carefully, and follow through completely.

Consultation

A focused conversation to understand your concerns and clarify what needs attention. No obligation and no sales pitch.

Starting Point

A focused conversation to understand your concerns and clarify what needs attention. No obligation and no sales pitch.

Follow-through

Every service concludes with a full understanding of the finished work, not just a handshake. I follow through until it's done right.

Serving households within a 10-mile radius of Sandy Springs, including Buckhead, Brookhaven, Dunwoody, Vinings, and Chastain Park.

Full service area details →

"Frank took about 11 hours to fix up some really scrambled devices. Not only did he have everything working perfectly, but he answered every single question that we had. We are very, very grateful."

"Frank is extremely knowledgeable and professional. He can definitely resolve your computer issues and make recommendations that will improve the use of your computer and other devices."

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