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Computer Repair or Tech Support? Which One Do You Need?
The word "repair" covers two very different problems, and it's hard to know which one until we discuss it.
Frank Ligons
Oct 52 min read
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Data Safety Tips for Seniors and Executives in Sandy Springs
Simple habits that close the doors scammers use, for seniors, families, and busy professionals in Sandy Springs, Buckhead, and Vinings.

Frank Ligons
Oct 42 min read
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I Need To Get My Dad's Medical Records
Getting access to a parent's medical records can be challenging. By the time you need their medical records, it can be a race against time to jump through all of the legal and technological hoops. Obtaining medical information is burdensome and rarely expedient or straightforward. It's best to work with a tech expert who understands the groundwork you need in place to look out for your loved one.

Frank Ligons
May 91 min read
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Can Tech Support Access My Files?
It's a fair question, and one I'd want answered honestly if I were asking it myself: can tech support see my files? The honest answer is yes. When someone works on your computer or phone, in person or remotely, they can generally see what's on it: photos, documents, messages, and whatever's there. That's simply how troubleshooting works. The real question isn't whether a technician can see your files; it's whom you can trust with that sensitive access. I spent years in a medi

Frank Ligons
May 31 min read
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Seniors Need Help Sharing Photos and Why It Matters
As my family's unofficial archivist, I collect and share everyone's photos. Especially for older family members, seeing their loved ones in living color is invaluable.

Frank Ligons
Apr 291 min read
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